Europcar frequently asked questions
Choose from the general subject list below to view our most frequently asked questions. If your subject is not covered online or you require additional assistance please contact us.
Europcar ID members: login / password queries
Questions regarding Europcar ID holder use of the online reservations service.
Travel agents
Questions regarding the Travel Agent section of this website.
Online reservation service
Questions regarding the use of our online reservation service.
Europcar vehicles
Questions regarding our fleet of cars and trucks.
Insurance and optional protections
Questions regarding mandatory and optional covers.
Rental process
Questions regarding the processes at Pick-up Time, During the Rental, At return time.
Europcar membership & cards
Questions regarding our service, loyalty and charge cards.
Frequent traveller programmes
Questions regarding our miles accrual / miles redemption policies with our Frequent traveller partners.
Thumb Printing in the UK
Questions regarding our fleet of cars and trucks.
